Privacy Policy

Welcome to our website. We value your privacy and are dedicated to protecting your personal data. This privacy policy outlines how we collect, use, store, and protect your personal data, and your rights concerning this data. We do not share your data with third parties for marketing or promotional purposes.


1. Data Sharing and Disclosure

We do not share your personal data with third parties for marketing or promotional purposes.
We may share your data with third parties only in the following circumstances:

  • Service Providers: With third-party providers who perform functions on our behalf, such as IT service providers, data storage providers, and telecom service providers.
  • Legal Obligations: When required by law or to respond to legal processes.
  • Protection: To protect our rights, property, and safety, or that of our customers and others.


2. Data We Collect

We collect various types of personal data, including:

  • Identity Data: First and last name
  • Contact Data: Email address, phone number, billing and delivery address
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: Information about how you use our website, products, and services
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences


3. Methods of Data Collection

We collect personal data using various methods:

  • Direct Interactions: You provide data by filling out forms, creating an account, subscribing to services, requesting marketing materials, or giving feedback.
  • Automated Technologies: We automatically collect technical data as you interact with our website using cookies, server logs, and similar technologies.


4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • SMS Program: If you opt in, we send messages about services, updates, policies, and promotions. You can opt out at any time.
  • Service Provision: To fulfill or prepare for a contract with you.
  • Marketing & Communications: To send marketing materials and communicate with you.
  • Prospecting: To analyze your preferences and identify potential new clients.
  • Customer Support: To respond to inquiries and provide support.


5. Data Storage, Maintenance, and Protection

We implement security measures to protect your data from loss, misuse, or unauthorized access:

  • Data Encryption
  • Access Controls: Only authorized personnel can access personal data.
  • Regular Security Assessments


6. Your Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request Erasure when there’s no good reason for continued processing
  • Object to processing based on legitimate interests
  • Restrict how we process your data


7. Opt-Out Options and Mobile Information

You may opt out of marketing communications:

  • SMS: Reply "STOP" to any message
  • Email: Click "unsubscribe" in any email
  • Account Settings: Update preferences in your account

Mobile Information Usage:

  • By subscribing to SMS updates, you consent to receive messages. Frequency may vary.
  • We do not share mobile data with third parties for marketing purposes.
  • SMS opt-in data and consent are never shared.
  • We may share your data only with trusted SMS service providers under confidentiality agreements.

To access, correct, or remove your personal information, contact us at [Contact Information].

To opt out of SMS at any time, reply "STOP" or contact us directly.


8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in services, practices, or legal requirements. If changes are material, we will provide notice or obtain consent as required. Please review this policy periodically to stay informed.

SMS Terms & Conditions

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.


2. Types of SMS Communications

If you have consented to receive text messages from Air Creation Heating & Cooling, you may receive messages related to:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries


3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments, billing, or other services.


4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These charges may vary for domestic vs. international messaging.


5. Opt-In Method

You may opt in to receive SMS messages from Air Creation Heating & Cooling by:

  • Submitting an online form


6. Opt-Out Method

You can opt out of receiving SMS messages at any time by:

  • Replying "STOP" to any SMS you receive
  • Contacting us directly to request removal from our messaging list


7. Help

If you're experiencing any issues:

Additional Option: You may choose not to receive SMS messages by leaving the SMS consent box unchecked on our forms.


8. Standard Messaging Disclosures

  • Message and data rates may apply
  • You can opt out at any time by texting "STOP"
  • For assistance, text "HELP" or visit our Privacy Policy
  • Message frequency may vary